Support Tools and Portals
Secure your customer’s loyalty with an effortless support experience.
Leverage our team’s expertise and experience in process, tools, and technologies to build your next generation of self-service focused support experience. SEO, Content strategy, CES, Deflection, and KCS are some terms live and breath.
Our Offerings
Process
- Knowledge Centered Services
- SEO
- Gamification
- Content Gap Analysis
- Support Community
Tools and Platforms
- Salesforce
- Coveo
- LMI - Bold360
- AEM
- Algolia
- Google Cloud Search and Custom Search
- Machine Translation (Azure and Google)
Development Support
- UX
- Architect
- Developer
- QA
- Analyst/Product Manager
- Project Manager
Consulting Packages
- ROI-focused support experience and processes assessment.
- Usability Testing and Optimisation
- Self-service success (Deflection) Measurement
- Chatbot content strategy
- SEO
- CSAT and CES Analysis and action plan
Tools and Accelerators
Our continously efforts to build common repeatable solutions as tools ensures providing faster time to market and redueced effor on our engagements. These tools are also available to be distrubted stand-alone, reach out to us to learn more.
Our Projects
Our Projects We create one-of-a-kind, unique and interactive digital experiences that are customized to each brand. We propel your marketing vision with the right blend of creativity and technology. Check out our recent projects with Global Brands across the globe. Let's collaborate to build an amazing digital experience.
Our Perspectives
Hear from experts at Hashout who work with real customer problems and modern technology solutions.
Would you like to learn more about our services?
Let's Connect